Unexpected Restart

Author	Message
WhiteShadow Send message Joined: 3 Jun 06 Posts: 4 Credit: 157,990 RAC: 0	Message 17624 - Posted: 4 Jun 2006, 20:29:10 UTC I just started Rosetta yesterday, and it's been cranking away without problem for over 24 hours. But just now, while I was watching the screensaver, my computer did a restart. When it finished rebooting and I logged on, everything was normal again, but Windows did recognize the error, and I sent it in to Microsoft - which came back with no remedy, but suggested that a driver was at fault. I've had no similar problem (before Rosetta) and it's only occurred the one time (so far). But I though I'd better ask now...any thoughts, similar problems, etc.? ID: 17624 · Rating: 0 · rate: / Reply Quote

Feet1st Send message Joined: 30 Dec 05 Posts: 1755 Credit: 4,690,520 RAC: 0	Message 17638 - Posted: 5 Jun 2006, 3:54:31 UTC There have been a couple of people seeing similar problems of late. Not clear if it is a BOINC problem or Rosetta. They've been working to resolve problems a few are having with the graphics. You mentioned you were watching the graphic at the time of the Windows failure. You will want to review the reported problems. There are two thread discussing v5.16 issues Oldest v5.16 thread newer v5.16 thread So, I think they are already working to resolve the problem. For now, it appears your crunching is going great! So, keep it up. And if you can resist the temptation to watch the graphic, that will help in the meantime. I'll clarify for future readers, it appears from White's WU history that they crunched MANY WUs during those 24 hours, not the same one. Welcome to Rosetta! Add this signature to your EMail: Running Microsoft's "System Idle Process" will never help cure cancer, AIDS nor Alzheimer's. But running Rosetta@home just might! https://boinc.bakerlab.org/rosetta/ ID: 17638 · Rating: 1 · rate: / Reply Quote

WhiteShadow Send message Joined: 3 Jun 06 Posts: 4 Credit: 157,990 RAC: 0	Message 17783 - Posted: 6 Jun 2006, 13:10:59 UTC - in response to Message 17638. UPDATE It happened again overnight. Since I read the thread, and there seems to be a problem with the screensaver, I turned the BOINC screensaver off - didn't reboot - went to bed. This morning the computer was rebooted, and when I logged in Windows reported a fatal error - same error analysis. Yesterday I had what might be an interesting error situation. The screensaver was on, and quite inactive. (the full images were there, but nothing was changing) I looked at tasks, and a WU status was 100%, unexpected exception (or something like that) I waited a while (several minutes), and the status did not change. Another WU was running normally. This is when I went to Windows screensaver and selected a slideshow instead of BOINC. At the same moment I selected the slideshow, the 100% task status changed to something like preparing to transmit - it uploaded and was removed from the queue. I don't know if this might shed any light on a problem, but I thought I'd try to describe it to you. It appears that in this case, the BOINC screensaver caused a problem for the WU, but not a fatal error, and that further, the problem could be cleared by selecting a different screensaver. There have been a couple of people seeing similar problems of late. Not clear if it is a BOINC problem or Rosetta. They've been working to resolve problems a few are having with the graphics. You mentioned you were watching the graphic at the time of the Windows failure. You will want to review the reported problems. There are two thread discussing v5.16 issues Oldest v5.16 thread newer v5.16 thread So, I think they are already working to resolve the problem. For now, it appears your crunching is going great! So, keep it up. And if you can resist the temptation to watch the graphic, that will help in the meantime. I'll clarify for future readers, it appears from White's WU history that they crunched MANY WUs during those 24 hours, not the same one. Welcome to Rosetta! ID: 17783 · Rating: 0 · rate: / Reply Quote

WhiteShadow Send message Joined: 3 Jun 06 Posts: 4 Credit: 157,990 RAC: 0	Message 18559 - Posted: 13 Jun 2006, 12:28:12 UTC - in response to Message 17638. I have had the graphics OFF for about a week except for brief viewings. About once a day my computer restarts. All Microsoft knows is at http://oca.microsoft.com/en/response.aspx?SGD=d6963f3a-6681-44ce-8068-00eb2cd190b7&SID=10, which isn't much. While graphics/screen saver may expose the problem more, I'm not sure it is the problem. Good luck on this one! There have been a couple of people seeing similar problems of late. Not clear if it is a BOINC problem or Rosetta. They've been working to resolve problems a few are having with the graphics. You mentioned you were watching the graphic at the time of the Windows failure. You will want to review the reported problems. There are two thread discussing v5.16 issues Oldest v5.16 thread newer v5.16 thread So, I think they are already working to resolve the problem. For now, it appears your crunching is going great! So, keep it up. And if you can resist the temptation to watch the graphic, that will help in the meantime. I'll clarify for future readers, it appears from White's WU history that they crunched MANY WUs during those 24 hours, not the same one. Welcome to Rosetta! ID: 18559 · Rating: 0 · rate: / Reply Quote